Do you know the 6 superpowers that all chief diversity officers should have?

Once a figurehead for regulatory compliance, the CDO is now a vital driver of business strategy. Luca Condosta identifies the capabilities that CDOs need to translate DE&I principles into tangible business outcomes.

1. HR expertise: The foundation

HR expertise brings a deep understanding of talent acquisition and management, learning and development strategies, and HR policies. The real superpower that HR expertise confers, however, is the ability to weave compelling narratives from people data, transforming raw statistics into stories that resonate with both leadership and employees.

2. DE&I mastery: Beyond theory

At the core of every great CDO is a profound grasp of DE&I principles, benchmarks, and best practices. This goes hand in hand with an empathetic understanding of minority needs and experiences. However, it’s important to note that while this knowledge is crucial, it’s just one piece of the puzzle.

3. Business acumen: The game-changer

A business background is transformative for a CDO, translating DE&I ideals into tangible business actions. A CDO with business savvy can align DE&I initiatives with business strategy and priorities, effectively reducing operational risks and driving performance.

4. Legal and financial savvy: The cornerstone

Understanding the legal and financial landscape is a formidable advantage for a CDO. This competency is about leveraging legal and financial knowledge to drive meaningful change. A CDO fluent in relevant legal and compliance requirements and regulatory dialogue can navigate complex terrain with confidence.

5. Communication prowess: Moving mountains with words

The most effective CDOs craft compelling visions that resonate deeply within the organization, translating complex ideas into relatable messages that ignite momentum for change at all levels.

6. Project management: The unsung hero

Cultural transformation requires methodical planning and execution. A CDO with proven project management capability can orchestrate complex, multi-faceted programs that drive real change.

A business background is transformative for a CDO, translating DE&I ideals into tangible business actions.

Key learning

By harnessing these six essential competencies, CDOs can drive meaningful change, create inclusive cultures, and propel their organizations toward a more equitable and successful future.

Luca Condosta

Head of Social Progress and Sustainability Capability building, LGBTQ+ Global Program

Luca Condosta is a transformational leader with a robust track record of driving change at the intersection of people, sustainability, and data. With a deep commitment to diversity, equity, and inclusion, his expertise spans over 20 years across multiple sectors, including telecommunications, oil and gas, and energy. He holds a PhD in business administration from Catholica University (Milan) with a focus on sustainability strategy, and master’s degrees in sustainable leadership, and business and climate change from Cambridge University. Condosta was named on the 2024 Outstanding Role Model List that recognizes executives who paved the way for LGBTQ+ inclusion at work.