IMD business school for management and leadership courses
In late 2023, when the management team at the consumer packaged goods company Reckitt considered adopting gen AI, potential use cases spanned the business—from drafting presentations to delivering customer support to optimizing procurement contracts. Many of the use cases guaranteed time savings and an immediate return on investment, but they ap…
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Nespresso, the global leading brand in portioned coffee, is facing an existential threat. The company’s current market base, which consists primarily of aging consumers, is likely to decline in the medium to long term. To compensate for the certain shortfall, the company needs to attract young coffee drinkers among Millennials and Generation Z, …
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The case series is based on extensive interviews with key executives at adidas Russia/CIS in charge of implementing the radical IT, supply chain and omnichannel initiatives that transformed adidas Russia/CIS from one of the poorest performers to the new standard within the Group. The initiatives included pioneering the rollout and implementation…
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This three-part case series examines the marketing challenge encountered by a leading medical technology manufacturer, General Electric (GE) Healthcare – a division of General Electric Company – in India. It follows the development of Lullaby Warmer Prime, an infant warmer that was designed, manufactured and commercialized by the Maternal Infant…
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This book is a vindication of Europe. It challenges the view of Europe as a tired, overregulated continent, arguing instead that Europe has emerged from decades of crisis—financial turmoil, Brexit, COVID-19, war in Ukraine—as a resilient, reformed, and quietly successful model of governance and society. While the world often focuses on the rival…
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The explosion of generative AI has sparked a wave of case studies showing how quickly and profoundly it is transforming businesses. Yet most of these use cases still apply the technology to enhancing existing systems. This book makes the case for why business leaders must revisit the fundamentals of generative AI and look beyond short-term, tact…
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Recent US-Cambodia and US-Malaysia trade agreements include ‘poison pills’ echoing an earlier precedent, United States-Mexico-Canada Agreement (USMCA). For trading partners navigating intensifying US-China geopolitical rivalry, these provisions complicate hedging strategies. In practice, the bite of these provisions may be less than their formal…
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How do individuals evaluate their capacity to contribute to positive social change when choosing careers? Drawing on construal level and prosocial motivation theories, we examine how contact with social issues and potential beneficiaries shapes individuals’ self-evaluations, and how these self-evaluations influence their social entrepreneurial a…
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We investigate family CEO birth order as an antecedent of family firms’ CSR behavior. Despite psychology literature recognizing it as a key predictor of individual behavior, birth order has been largely neglected in management research. Drawing on behavioral economics and evolutionary psychology—specifically, the Family Niche Model—we identify e…
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Non-family managers play a crucial role in fostering innovation within family firms, yet their impact remains debated due to inconsistent research findings and a lack of comprehensive synthesis. This study integrates this effect through a meta-analysis of 213 effect sizes from 101 studies. The results demonstrate a positive influence of non-fami…
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Does the use of a certain type of ethical language indicate that managers are failing to behave in a socially responsible manner? Managers are increasingly using language related to ethics, values, and corporate purpose in their communications with stakeholders. However, while economic models argue that “talk is cheap,” we predict that some ethi…
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Why is there such a disconnect between customer centricity as a concept and its actual application by firms? Spanning all business model dimensions, our research points to three traps that cause organizations to lose focus on customers over time: product focalization, rigid organizational boundaries, and a fixed-pie mindset. While these traps ar…
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The case study explores the first phase of ABB’s 2018 to 2024 transformation journey as it tackled longstanding challenges: financial underperformance, declining market confidence and inefficiencies in its complex matrix structure. To streamline operations, CEO Ulrich Spiesshofer initiated a restructuring of its main business areas in 2018, incl…
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Set in 2024, the case describes the trajectory of Nike’s success and how it had recently lost its way. The company was experiencing its worst slump in more than 10 years. Since 2020, CEO Donahoe oversaw a significant shift away from wholesale, with a focus on direct channels and a suite of apps. However, direct-to-consumer (DTC) sales failed to …
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This brief case exercise presents an increasingly common business scenario: An established player acquires a small, agile start-up to re-energize its value proposition. In this case, established global beauty giant UrbanLuxe acquires beauty start-up KYX. UrbanLuxe represents an old-school company selling a classic portfolio mainly via traditiona…
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This is a riveting case about poor board governance at Theranos that fostered a culture of deception and led to the company’s collapse and the criminal conviction of its celebrated founder, Elizabeth Holmes. Case B explains Theranos’s eventual collapse and highlights how the board contributed to a culture of deception within the company.
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Shenzhen Power-Solution (SPS), founded in 2009 in China as an entrepreneurial venture, disrupted traditional lighting markets in African villages with its flagship product, Candles Killer. This solar lamp, priced under $5, replaces hazardous kerosene lamps and has an optimized design (9 components, water-bottle stands). The candles killer solar …
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This is a riveting case about poor board governance at Theranos that fostered a culture of deception and led to the company’s collapse and the criminal conviction of its celebrated founder, Elizabeth Holmes. Case A outlines the establishment and growth of Theranos, it’s board expansion and the issues that led to the Wall Street Journal article t…
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Deepfake CEO risk exposes how leadership teams develop a false sense of security. Learn how CEOs must shape behaviour and decisions under pressure.
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Discover the top 5 growth moves CEOs should prioritize to drive sustained organizational performance and unlock market potential.
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Discover how ‘The insider trap’ can hinder your leadership growth and learn strategies to break free and foster a more innovative, inclusive team environment.
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Explore how leaders can unlock economic value through the human-AI partnership while reducing fear and building a future worth living in.
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This three-step guide gives you a simple microbreak framework to reset energy and thrive.
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AI poses dual threats to organizations. Here’s how to manage the negative consequences that can arise from your own implementation of AI.
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Deepfake CEO risk exposes how leadership teams develop a false sense of security. Learn how CEOs must shape behaviour and decisions under pressure.
Research Information & Knowledge Hub for additional information on IMD publications
Discover the top 5 growth moves CEOs should prioritize to drive sustained organizational performance and unlock market potential.
Research Information & Knowledge Hub for additional information on IMD publications
Discover how ‘The insider trap’ can hinder your leadership growth and learn strategies to break free and foster a more innovative, inclusive team environment.
Research Information & Knowledge Hub for additional information on IMD publications
AI data centers are consuming unprecedented amounts of power. Here’s why Big Tech is turning to nuclear energy—and what it means for America’s future. The room is always cold. That’s what you notice before you notice the servers. The white floor. The rows of cabinets. The violence of the fans. Cooling lines disappearing behind panels. LED lights…
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Explore how leaders can unlock economic value through the human-AI partnership while reducing fear and building a future worth living in.
Research Information & Knowledge Hub for additional information on IMD publications
This three-step guide gives you a simple microbreak framework to reset energy and thrive.
Research Information & Knowledge Hub for additional information on IMD publications
In World War Trade, Richard Baldwin examines the growing use of trade policy as an instrument of geopolitical competition. The escalation of tariffs, export controls, and industrial policy among major economies marks a significant shift in the global trading environment, with far-reaching implications for firms, governments, and international co…
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Despite massive investments, sustainable business still isn’t very profitable for most companies. Here’s a fresh approach for resetting sustainability for customer value—and profitability. Store aisles packed with products labelled “environmentally friendly.” Businesses scrambling to respond to stakeholder demands that they make their operations…
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When the world’s cities compete for talent, innovation, and investment, intelligence—not size—determines who wins. The Smart City Playbook is a fascinating journey into the front lines of urban transformation, written by Arturo Bris, one of the world’s foremost experts on competitiveness and Director of the IMD World Competitiveness Center in La…
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In World Competitiveness: Rewriting the Rules of Global Prosperity, Stephane Garelli, a world-renowned professor who has pioneered this concept, explains what World Competitiveness means and implies, and why it has become such a strategic priority for governments and businesses worldwide. World Competitiveness gained prominence during the four d…
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As more women take up corporate leadership positions, the idea that they lack confidence no longer holds up. And yet, as old stereotypes are challenged by new realities, some crucial misconceptions remain. Do women really lack confidence? Or are we more prone to think that others have less confidence in our abilities? Based on years of research …
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This book is a vindication of Europe. It challenges the view of Europe as a tired, overregulated continent, arguing instead that Europe has emerged from decades of crisis—financial turmoil, Brexit, COVID-19, war in Ukraine—as a resilient, reformed, and quietly successful model of governance and society. While the world often focuses on the rival…
Research Information & Knowledge Hub for additional information on IMD publications