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Your online learning journey

Designed to help you anticipate turbulence, lead in uncertainty, and restore confidence.

Your online learning journey

Designed to help you anticipate turbulence, lead in uncertainty, and restore confidence.

Program overview
Unit 1: Prepare for the unknown
  • Learn about different types of crises.
  • Identify strategies and models that will help your organization become more resilient.
  • Understand how social capital and agile team structures can be key to successfully managing a crisis.
Unit 2: Accept your limitations
  • Demonstrate a deep understanding of your own cognitive biases and how to best address them.
  • Be able to have smarter conversations with multiple stakeholders.
  • Find out how to manage your responses better during a crisis.
Unit 3: Manage the spotlight
  • Learn how to communicate effectively in a crisis and increase your stakeholders’ trust.
  • Understand how to manage the spotlight and balance informative and engaging communication and the importance of facts.
  • Be aware of the role of media in times of crisis.
Unit 4: Post-crisis: Reflect and prepare
  • Explore how and why crises can have long roots.
  • Understand the importance of stepping back and reflecting on a possible post-crisis crisis.
  • Reflect on what you can learn from past crises your organization has been exposed to and how to prepare for potential future crises.
Unit 5: Explore hidden traps of prolonged crises
  • Participate in an interactive webinar to explore the six hidden traps of leading in a prolonged crisis (crisis plus post-crisis crisis).
  • Understand what type of leadership can survive and navigate the post-crisis crisis.
  • Discover strategies for avoiding the common pitfalls in a crisis and being derailed.

One-on-one coaching

Throughout your online learning, an experienced IMD executive coach provides personalized support tailored to your goals and context. Your coach challenges your thinking, helps you navigate implementation barriers, and ensures you extract maximum value from the program. Interactions take place via video, in writing, and over the phone—flexible to fit your schedule.

An online program participant having a coaching session via video - IMD Business School

Your expert coach helps you:

Navigate your specific challenges

Address the real obstacles you’re facing in your organization.

Translate concepts into action

Move from theory to practical application in your work.

Maximize your impact

Stay focused on outcomes that matter to your role and goals.

Maintain momentum

Keep progressing even when priorities compete for your attention.